Why supermarkets put milk far from the entrance

The milk is at the far end of my supermarket, which means passing nearly every aisle for one common purchase. I always assumed stores do this to increase impulse shopping. But refrigeration layout, deliveries and equipment placement may matter too. Is the popular ‘milk in the back’ explanation actually how store planners think, or is it one of those tidy marketing stories that gets repeated without much evidence?

  • ask-anything
  • supermarkets
  • milk
  • entrance
25

6 replies · Sort: Best

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  1. MJ
    notes20
    5 points

    1 reply

    I think it's both a habit and a floor-plan choice. Stores want the high-need items placed so the aisles get used, but they also need the chi...

    51 reply

    I think it's both a habit and a floor-plan choice. Stores want the high-need items placed so the aisles get used, but they also need the chilled section where the building works best.

    5
    1. SM
      greenthumb_susan
      4 points

      Same here. My store has milk by the back wall, but the freezers and produce sort of steer you there anyway, so it doesn't feel as deliberate as people say.

      4
  2. ST
    sergius
    4 points

    3 replies

    The milk-in-the-back thing is probably less conspiracy and more store layout doing two jobs at once. Dairy cases need power, they need staff...

    43 replies

    The milk-in-the-back thing is probably less conspiracy and more store layout doing two jobs at once. Dairy cases need power, they need staff access, and they usually sit on a route that makes people pass other shelves on the way. The impulse-buy story is real enough, just not the whole story.

    4
    1. AM
      andrew96
      3 points

      And if you've ever pushed a cart down a crowded store with a toddler asking for snacks, you know the plan is working on some level.

      3
    2. elis_mace
      4 points

      My local store put milk near the back corner after a remodel, but eggs and bread moved with it. That made me think the goal was more about keeping the cold chain in one area than making me walk.

      4

        The funny part is I buy milk less often because of that layout, not more. I just grab it from the corner shop when I don't feel like marchin...