A client sends me two or three small requests most months, then disappears for six weeks and returns with something urgent. They suggested a monthly retainer. That sounds predictable, but I don't want them paying for unused hours or assuming I'm permanently on call. Would you define a fixed amount of reserved availability with a clear rollover policy, or keep billing per request until the work becomes more consistent?
Deciding when a retainer makes sense for irregular ongoing requests
- freelancing
- retainer
- makes
- sense
1